Terms of Service

Welcome to Nocturne House. By visiting our store or purchasing from us, you agree to the following terms.

Store use

You agree to use this store only for lawful purposes and not to misuse the website, interfere with store operations, or attempt unauthorized access to any part of the store.

Product information

We work to present product descriptions, images, pricing, and availability as accurately as possible. However, colors, packaging, measurements, and product details may vary slightly due to supplier updates, screen settings, manufacturing differences, or fulfillment changes.

Beauty, wellness, and self-care products

Products sold by Nocturne House are intended for general beauty, rest, home, and self-care routines. Information on this store is not medical advice and products are not intended to diagnose, treat, cure, or prevent any condition. Always use products according to product instructions and discontinue use if irritation or discomfort occurs.

Orders and acceptance

After placing an order, you may receive an order confirmation email. This does not guarantee final acceptance of the order. We reserve the right to cancel or refuse an order for reasons including suspected fraud, pricing errors, stock issues, supplier issues, or shipping limitations.

Pricing and availability

Prices and availability may change without notice. We may correct errors, update product details, or modify offerings at any time.

Shipping and fulfillment

Some products may be fulfilled by supplier partners or third-party fulfillment networks. Shipping times vary by product, supplier, carrier, and destination. Please review our Shipping Policy for more information.

Returns and refunds

Returns and refunds are handled according to our Refund Policy. Hygiene-sensitive items may have return restrictions once opened or used.

Limitation of liability

To the fullest extent allowed by law, Nocturne House is not responsible for indirect, incidental, special, or consequential damages related to use of the store or products.